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How to factory reset the Dock Two?

This article is for the Smart Charging Dock Two. Please click here for the Dock 3.

A factory reset will remove all configuration data from the Dock. If the Dock was connected to a Wireless network, the network credentials are cleared and the Dock will no longer connect to the previous Wi-Fi network.

The Dock Two can be reset by following the steps below:

  1. Using a paperclip, press and hold the button on the bottom of the Smart Charging Dock for more than 10 seconds.
  2. The dock will reboot and the status LED starts flashing orange if the dock is not connected to a wired network.

If the dock is connected via Ethernet, the LED will flash white in quick succession and turn off. This pattern indicates a successful network connection.

See LED codes for more information about the different LED blink patterns.

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